Technology, tradition and good honest service at a fair price have made Jeff s Tire and Auto Service Inc. a family fixture and trusted friend in Oxford.
Located at 72 S. Washington, Jeff’s Tire and Auto Service handles all general auto repair and maintenance involving brakes, oil changes, front-end alignment, shocks, struts, tires, tune-ups, suspension, alternators, batteries, belts, hoses, exhaust and tire rods.
If your car is having a problem, Jeff’s Tire and Auto Service is the place locally for diagnosis and repair.
Jeff’s also sells new and used tires. If they don’t have a particular tire in stock, they can usually get it within a day. To make sure those new or used tires are installed properly, Jeff’s Tire utilizes the CORGI tire balancing system, the latest technology in wheel balancing.
Jeff’s Tire and Auto has been an Oxford fixture for 15 years and knows its customers very well, said Marsha Quandt, wife of owner Jeff. Prior to Oxford, the auto repair shop was located in Troy for 19 years.
‘We know our customers,? she said. ‘We get a lot of repeat business. We’ve had a lot customers send their children to us when they learn how to drive and get their first car. We’ve got a good reputation locally. We appreciate that very much and work very hard to keep that turst.
One of the main reasons for that good reputation and customer trust is open and direct communication.
‘We listen to our customers,? Marsha said. ‘We let them know what’s going on with their vehicle every step of the way so there’s no big surprises when they come to pick it up. We keep our customers informed.?
Jeff’s four technicians combine to give their customers between 95 and 100 years of experience and have at their disposal the latest in automotive technology.
Jeff s is equipped with the All Data System, which gives technicians access to vehicle schematics, charts and the latest Technical Service Bulletins (TSB) from auto manufacturers, information which previously was only available to dealerships. TSBs let Jeff’s staff know immediately if there’s been an ongoing problem with a particular model, allowing for quicker diagnostic times and more accurate repair estimates.
The days of poking around with wrenches and flashlights are long gone. Jeff’s employees are trained in the lastest computerized diagnostic equipment including scanners, scopes and analyzers.
With more than 19,000 engine-specific models of vehicles on the road and more than 460 different types of on-board computers under their hoods, this technology is a must at Jeff’s Tire and Auto Service.
Jeff’s keeps close track of every customer’s vehicle, maintaining a computer record of all service, so their technicians know everything that’s been done.
But all Jeff’s Tire and Auto Service’s experience and technology means nothing to the customer without the cornerstone of the business ? truth in pricing.
‘We stress honesty here,? Marsha said. ‘We prefer not to lure people in with a low price then change it. We guarantee up-front pricing.?
The Quandts runs his business by a simple philosophy ? ‘We’re not the largest, however, we insist on an honest job at a fair price.?
Jeff s Tire and Auto Service is also very involved in the community. Every year the business sponsors an Oxford Recreational Baseball Association team and regularly contributes to things like Oxford High’s Senior All Night Party. ‘Almost anything for the kids we give to locally,? Marsha said.
Jeff s Tire and. Auto Service Inc. is open from 8 a.m. to 6 p.m. Monday through Friday.
Their phone number is (248) 628-1430.